FAQs

How do you ship?

We ship within the USA, for $10 which includes tracking information. We use USPS Priority Mail services, which typically take 2-4 business days. Packages are USPS flat rate branded boxes. Orders are shipped at least 2x a week, please contact me if you need details.

Tracking information is emailed after your package has been dropped at the post office. Updates can take a day+, as processed by the post office. This part is completely out of our hands- *Please be patient when receiving a tracking number that doesn’t have any updates, yet. If it’s been longer than a day without any movement, reach out & I will happily follow up!

*All chocolates shipped with reusable cold packs in warmer months*

When will you be adding to your inventory?

Friday’s at or by 7PM EST!

You can register for email updates on sold out products by attempting to add them to your shopping cart, & leaving an email.

All efforts are made to keep popular items in stock!

What ingredients do you use?

We use a beneficial neuroprotective mushroom blend for the chocolates. teas, and supplements. Ingredients are chosen based on benefit to consumer. We use vegan, gluten free & organic ingredients whenever possible. (All white, ruby, gold, & milk chocolate flavors are not vegan, but everything else is!)

Any questions about our blend or other ingredients can be directed to bluemoodfood@gmail.com or via DM on IG.

Do you need a business partner/grower/marketing/graphics/seo/advertising for bluemoodfood?

No. Our organic growth is great enough, we’d rather keep a smaller group of people happy than always be sold out, or passing unnecessary expenses onto the consumer.

Do you accept refunds or returns?

We do not accept returns on product, but we do offer accommodations up to & including replacement of product, partial or full refunds. Please contact us with any concerns!

Is my data safe or is it used in any way? Are payments secure?

Your data is only sent to our payment processors & used internally. Our payment processor is secure & verified with the customer’s protection in mind.