FAQs

How do you ship?

We ship within the USA, for $10 with USPS Mail services, which typically take 2-4 business days, and includes tracking information. Packages are USPS flat rate branded boxes, or plain brown boxes. Orders are shipped Mondays, Wednesdays and Fridays throughout the week, excluding Holidays.

Tracking information is emailed (and often ends up in the spam/junk folder) after your package has been dropped at the post office. Updates can take a day+, as processed by the post office. This part is completely out of our hands- *Please be patient when receiving a tracking number that doesn’t have any updates, yet. If it’s been longer than a day without any movement, reach out & I will happily follow up! These sometimes end up in a spam folder.

*All chocolates shipped with reusable cold packs in warmer months*

Where is my order confirmation?

Please check your spam/junk folder, often they end up there.

What ingredients do you use?

We use a beneficial neuroprotective mushroom blend for the chocolates. teas, and supplements. Ingredients are chosen based on benefit to consumer. We use vegan, gluten free & organic ingredients whenever possible. (All white, ruby, gold, & milk chocolate flavors are not vegan, but everything else is!)

Everything except for the chocolates is sugar free.

Any questions about our blend or other ingredients can be directed to bluemoodfood@gmail.com or via DM on IG.

Do you accept refunds or returns?

We do not accept returns on product, but we do offer accommodations up to & including replacement of product, partial or full refunds. Please contact us with any concerns!

Is my data safe or is it used in any way? Are payments secure?

Your data is only sent to our payment processors & used internally. Our payment processor is secure & verified with the customer’s protection in mind.